Question 1

Where can I park?

Accepted Answer

There is a large parking garage with over 600 spaces at 40 Coxe Avenue. The entry is off of Sears Alley. Find out more here ! There are also ample metered spaces along Coxe Avenue. Please don’t park in spaces marked “no parking” as you are very likely to be towed. We do not allow parking or vehicular access inside our gates.

Question 2

Can I host a private event or party at the rink?

Accepted Answer

Definitely! The rink is available for birthday parties, corporate outings, and private group rentals throughout the season. Party packages include skate rentals, pizza, and more. Click here to inquire about scheduling your private ice skating session.

Question 3

What if it rains?

Accepted Answer

We skate in almost any weather — snow, rain, or shine! Only lightning or severe conditions will cause temporary closure. Weather updates will be posted on Asheville Yards’ social media channels.

Question 4

What do I do with my personal belongings?

Accepted Answer

The Holiday Ice Rink at Asheville Yards does not provide lockers and staff cannot watch your belongings. Please leave valuables at home.

Question 5

Am I Required To Wear Socks?

Accepted Answer

Yes, socks are required to rent skates.

Question 6

What Size Ice Skates Are Available?

Accepted Answer

Ice skates are available in the following sizes: Youth 8-13 Adult 1-15

Question 7

Can I Reserve A Skate Aid in Advance?

Accepted Answer

A limited number of skate aids will be available on a first come, first served basis and are intended for children 12 and younger.

Question 8

Can I Bring My Own Skates to the Rink?

Accepted Answer

Yes, you may bring your own skates to the Holiday Ice Rink at Asheville Yards, but you will still be required to purchase a skate session ticket.

Question 9

What activities are there for non-skaters?

Accepted Answer

Absolutely! Even if you don’t plan to skate, there’s plenty to enjoy at the Holiday Ice Rink at Asheville Yards. Entry to the Winter Wonderland is free, so you can soak up the festive atmosphere while friends and family hit the ice. Warm up with a crafted holiday cocktail or hot chocolate, snap photos by our seasonal décor, or just enjoy the music and twinkling lights. On select nights throughout the season, visitors can enjoy classic holiday films. It’s the perfect winter activity in Asheville—whether you’re skating or simply taking in the holiday magic.

Question 10

Do I Have To Skate?

Accepted Answer

No! There are plenty of places to watch your friends and family skate or just enjoy the holiday atmosphere at Asheville Yards. There is no admission fee for non-skaters.

Question 11

Do I Need to Sign A Waiver To Skate?

Accepted Answer

Yes, every skater must complete a waiver. For guests under the age of 18, a parent or gaurdian must complete a waiver on their behalf. Click Here to sign your waiver.

Question 12

How Long Can I Ice Skate?

Accepted Answer

Skating sessions are scheduled for up to 70 minutes. Session times may be shortened for safety reasons, when additional ice maintenance is required or resurfacing is necessary to maintain safe skating conditions.

Question 13

Do I Need To Pre-purchase a ticket?

Accepted Answer

Capacity is limited for each skate-session. To guarantee your spot, it is recommended that you pre-purchase tickets online in advance. A limited number of walk-up tickets may be available but are not guaranteed. CLICK HERE to purchase tickets.

Question 14

How Much does it cost to skate?

Accepted Answer

Weekdays: $15 per 70 minute session Weekends & Holidays: $20 to $25 per 70 minute session Tickets include skate rental.

Question 15

Where is the Holiday Ice Rink Located?

Accepted Answer

Find us at 75 Coxe Avenue, Asheville, NC 28801, inside Asheville Yards — just minutes from downtown breweries, restaurants, and shops. Our rink’s central location makes it easy for locals and visitors alike to enjoy ice skating near Asheville, NC.

Question 16

Where do I park?

Accepted Answer

We do not have our own parking lot. However, like other downtown businesses, we rely on street parking (free after 6pm!) and paid parking lots. DO NOT park in other neighbors’ spaces that are marked as tow-away zones. You WILL be towed. There are plenty of pay-by-the-space lots, including one right across the street and one right next door. There is also a large public garage just up from us on Coxe Ave. Download the Asheville App for real-time parking garage availability.

Question 17

Can I host my private event there?

Accepted Answer

We consider special events and rentals on a case by case basis, though we are typically unable to accommodate them during our peak season on weekend nights/days. That said, please reach out at i nfo@ashevilleyards.com and tell us what you’d like to do and we will get back to you with options.

Question 18

What are your hours?

Accepted Answer

Asheville Yards is currently open to the public for ticketed events ONLY. Please check our events calendar to find out when our next event is happening!

Question 19

What ages are allowed?

Accepted Answer

Unless otherwise stated on an event listing, Asheville Yards is an all ages venue. For live music events, this venue is not recommended for children 4 and younger.

Question 20

Can I bring my dog, cat, ferret, etc?

Accepted Answer

We love your furry companions but they are not allowed at Asheville Yards.

Question 21

Do you take reservations?

Accepted Answer

Reservations are not required to visit Asheville Yards and we are typically able to handle large groups any day of the week without a reservation. Please email info@ashevilleyards.com if you are interested in booking an event or making a reservation for a special occasion.

Question 22

I have a question that isn’t answered in this FAQ.

Accepted Answer

Didn’t find what you were looking for? Please email info@ashevilleyards.com if you have any questions not answered in this FAQ.

Question 23

Do you have a lost and found?

Accepted Answer

Yes, lost and found is located at the main bar.

Question 24

Do you have an ATM?

Accepted Answer

Yes, there is an ATM located near the box office before you enter and another one next to the main bar.

Question 25

Can I come and go as I please once I’ve entered the venue?

Accepted Answer

We do not allow re-entry for any reason. Once you leave the show, you cannot come back in unless you buy a new ticket.

Question 26

What is not allowed in the venue?

Accepted Answer

No umbrellas No chairs or other camping furniture, unless required for medical disability. No bags or purses larger than 6"x6" unless they are made of clear plastic, vinyl, or PVC material. Bags allowed in the venue are subject to search by security. No professional photography, cameras, or flash. No outside food or beverages. No Metal Water Bottles No pets or animals (except legal service animals). No fireworks, weapons, or other dangerous items. No illegal substances. No re-entry. No smoking Any other item deemed unacceptable by management or requested by the touring concerts. Policies are subject to change, please check back closer to the date of the event you plan to attend.

Question 27

Can I bring a camera?

Accepted Answer

Cameras and professional photography are not allowed at live music shows.

Question 28

Can I bring a water bottle?

Accepted Answer

Yes, you can bring a water bottle without a lid. Asheville Yards has free water filling stations inside the venue. *NO Metal Water Bottles Allowed

Question 29

What do you have to eat and drink at shows?

Accepted Answer

In addition to multiple bars throughout the venue serving your favorite local and domestic beers, wine, and cocktails, we also have food available from Asheville Pizza Co, AVL Taco, and rotating local food trucks. We do not allow anyone to bring in outside food or drinks.

Question 30

Can I bring a backpack or purse?

Accepted Answer

All our outdoor shows have a clear bag policy. To reduce staff contact with guest belongings, no bags or purses over 6" x 6" will be allowed in the gates unless they are made of a clear plastic, vinyl, or PVC material. Please note, all guests will enter through automated metal detection upon arrival.

Question 31

Where should I park?

Accepted Answer

Asheville Yards does not have onsite parking, but since we are located downtown, there are plenty of parking garages within walking distance. Click here to see a map of local parking garages.

Question 32

When will the show end?

Accepted Answer

All shows at Asheville Yards will end no later than 10pm sharp!

Question 33

Can I bring my kids to the show?

Accepted Answer

We welcome music lovers of all ages! Children 5 and under are now admitted free to most shows. Please keep in mind that concerts can be loud and full of sensory stimulation. Every child is different, so we recommend that parents consider what’s best for their little ones. Please make sure to bring child-sized ear protection and check individual show listings for any specific age restrictions.

Question 34

What is your capacity?

Accepted Answer

Asheville Yards holds up to 4000 guests.

Question 35

It looks like it might rain during the show. what is your weather plan?

Accepted Answer

All shows are RAIN OR SHINE, meaning as long as there is no severe weather (lightning, high winds, hurricane threat, etc) in the forecast, the show will go forward as planned. If the show is cancelled due to weather, you will be notified immediately and given the option for a refund. If the show has already started and severe weather forces us to stop the show, we will make an announcement over our loud speaker and the show will be evacuated. We will also post updates to our social media. Once the weather threat passes, you will be emailed and allowed to return to the venue. If we are unable to continue the show due to severe weather, you will be notified by email concerning potential partial refunds and/or make up dates as soon as possible.

Question 36

I bought a ticket for the show from someone online. how do I know the ticket is legit?

Accepted Answer

You don’t. Do not purchase print at home tickets from someone you do not know. ALL tickets are scanned at the door and a photocopied ticket will not gain you admittance to the venue. Buyer Beware! Each barcode will only scan once – once it’s been scanned by our door staff, it won’t work again, so be careful!

Question 37

I bought tickets, but now I can’t make it to the show. can I get my money back?

Accepted Answer

All shows are non-refundable unless the show is cancelled or postponed.

Question 38

Do you have seating?

Accepted Answer

Most concerts at Asheville Yards are standing room only, and no seating is provided. However, Asheville Yards hosts a small number of shows that include reserved seating, which will be clearly indicated on the event page and during ticket purchase. For the 2025 season, the following concerts offer seating: Iron & Wine and I'm With Her Gary Clark Jr. Vance Joy Blackberry Smoke Asheville Yards is ADA compliant and provides designated accessible space for guests who use wheelchairs. During standing room shows, guests with medical needs are welcome to bring a small, low-profile camping chair, which can be used in a designated area. During seated shows, camping chairs are not allowed.

Question 39

Are there any upgrades available?

Accepted Answer

Yes, Upgrades are offered for most concerts. Choose an Early Entry Pass and/or an Overlook Seating Pass. Please click https://www.ashevilleyards.com/upgrades/ to purchase your upgrades. Show tickets must be purchased separately. If you don't see a concert listed, check back closer to the concert. Some artists offer their own VIP packages. Please check the individual show listings for artist-related VIP opportunities. Just looking for medical seating? Check out the next question in the FAQ list.

Question 40

Where can I buy tickets to shows at Asheville Yards?

Accepted Answer

You can buy tickets online at ashevilleyards.com or https://www.tixr.com/groups/avlyards . Those two websites are the only places online to buy tickets - please beware of third party ticket sellers! You can also buy tickets in person at the Asheville Brewing located next door to Asheville Yards at 77 Coxe Ave. The hours are: Monday 3–9 PM Tuesday 3–9 PM Wednesday 3–9 PM Thursday 3–9 PM Friday 3–10 PM Saturday 12–10 PM Sunday 12–8 PM The Asheville Yards Box Office s open on show days one hour before gates open. There are no ticket fees purchased in person at our Box Office or at Asheville Brewing (please note there is a 3% surcharge for credit cards and North Carolina sales tax applies).

Question 41

Where can I buy tickets to shows at Asheville Yards?

Accepted Answer

You can buy tickets online at ashevilleyards.com or https://www.tixr.com/groups/avlyards . Those two websites are the only places online to buy tickets - please beware of third party ticket sellers! You can also buy tickets in person at Asheville Brewing Company located next door to Asheville Yards at 77 Coxe Ave. The hours are: Monday 3–9 PM Tuesday 3–9 PM Wednesday 3–9 PM Thursday 3–9 PM Friday 3–10 PM Saturday 12–10 PM Sunday 12–8 PM The Asheville Yards Box Office s open on show days one hour before gates open. There are no ticket fees purchased in person at our Box Office or at Asheville Brewing (please note there is a 3% surcharge for credit cards and North Carolina sales tax applies).

Question 42

Where is Asheville Yards?

Accepted Answer

Asheville Yards is located at 75 Coxe Avenue in downtown Asheville right next door to Asheville Brewing Company.

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